India Nepal transport and customs contact numbers are important information that new and needy exporters are searching for. In the interconnected world of South Asian trade, the corridor between India and Nepal serves as a vital lifeline for commerce, culture, and community. Whether you are a business owner looking to export industrial machinery, a family sending a personal parcel, or a traveler navigating the border, having the right information is the difference between a seamless journey and a logistical nightmare.
Through our website, www.bhadotri.com (powered by Naveen Associates), we specialize in bridging the gap between these two nations through India-Nepal transport. This comprehensive guide provides everything you need to know about India Nepal transport, customs procedures, and, most importantly, the contact numbers you need to keep your logistics on track.
Navigating the India Nepal Border: Key Entry Points for India Nepal Transport
The border between India and Nepal stretches over 1,850 km. India Nepal transport trade is concentrated through specific Integrated Check Posts (ICPs) and Land Customs Stations (LCS).
| Indian Border Point | Nepal Border Point | Major State | Best For |
| Rupaidiha | Nepalgunj | Uttar Pradesh | Mid-Western Nepal Logistics |
| Sonauli | Belahia (Bhairahawa) | Uttar Pradesh | General Cargo, Tourism, Electronics |
| Raxaul | Birgunj | Bihar | Industrial Goods, Fuel, Heavy Machinery |
| Jogbani | Biratnagar | Bihar | Raw Materials, FMCG |
| Panitanki | Kakarbhitta | West Bengal | Tea, North-East Trade, Passenger Travel |
Essential Contact Numbers for India Nepal Transport
When dealing with cross-border logistics, having a direct line to experts is crucial. At Bhadotri, we provide end-to-end support for both FTL and LTL transport, including pickup throughout India, transportation formalities, customs clearance, and delivery in Nepal.
Bhadotri (Naveen Associates) Support
For full truckloads (FTL) of India Nepal transport, part loads, or international courier services, use these verified numbers:
- Courier & Air Cargo Helpline (India at IGI Airport): +91-9319418930
- Customer Support for FTL & Part Load Transport (India): +91-95192-60706
- Sonauli Border Customs Office (India): +91-95192-60706
- Bhairahawa Office Support Part Load Transport (Nepal): +977-98289-64555
- WhatsApp Support: +91-97185-60706
- Official Email: ashok.kumar@bhadotri.com / naveentransportsonauli@gmail.com
Government & Institutional Contacts
- ICEGATE (Indian Customs) 24/7 Helpdesk: 1800-3010-1000
- Embassy of India, Kathmandu (Emergency): +977-98513-16807
- Nepal Department of Immigration: +977-1-442965
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Understanding Customs Clearance Procedures
Customs clearance is often the most intimidating part of India-Nepal trade. However, the process is structured.
For Personal Parcels & Couriers
If you are sending a gift or personal items via Bhadotri, the documentation is minimal:
KYC Documents: Aadhar Card, PAN Card, or Passport copy.
Item List: A detailed list of what you are sending.
Purchase Bill: If the items are newly bought.
Note: Personal goods valued under ₹1,000 often face minimal duties, but the final assessment lies with the customs officer at the border.
India Nepal Transport Documents for Export/Import
For businesses, the requirements are more stringent to ensure compliance with both Indian and Nepalese laws.
India Nepal transport documents India Side:-
- Export Invoice & Tax Invoice with proper HSN Code and value
- Packing List (Every item packed, including accessories)
- Copy of GST Certificate, IEC Certificate, AD Code of Custom Port, Udyam Registration
- Transport LR Copy/Bilty & Eway Bill in case the material is above 50000/- INR
- Certificate of Origin: Crucial for claiming SAFTA (South Asian Free Trade Area) benefits.
- SCOMET Declaration,
- Make, Model, and dimensions certificate on letterhead with photographs of the material.
- Fumigation Certificate, in case of wooden packing, has been obtained.
- CHA Authorization Letter for India Customs.
- Manufacturer’s Test Certificates (MTCs).
- QA/QC Inspection Certificate, in case.
- UL/FM Approval Certificates, in case.
List of documents Nepal Side:-
- EXIM Code
- Nagrikta
- PAN No
- DARTA (Registration of Firm in Nepal)
- PP Size Photo Digital
- CHA Authorisation Letter
- BiBiNi at Customs Point
(a) Export & Tax Invoice: A legal document stating the transaction value and the Harmonized System of Nomenclature (HSN) code used for tax classification and duty calculation for India Nepal transport.
(b) Packing List: A detailed breakdown of the contents of each package, including weights, dimensions, and all specific accessories included in the shipment.
(c) Statutory Certificates: Includes the GST and IEC (Import Export Code) for business identification, the AD Code for foreign exchange processing, and Udyam for MSME status. This is mandatory for India Nepal transport.
(d) LR/Bilty & E-way Bill: The Lorry Receipt (LR) acts as the contract of carriage, while an E-way bill is mandatory for inland movement of goods valued over ₹50,000.
(e) Certificate of Origin: A document certifying where the goods were produced, essential for the importer to claim SAFTA preferential duty rates.
(f) SCOMET Declaration: A mandatory statement confirming whether the goods fall under the category of Special Chemicals, Organisms, Materials, Equipment, and Technologies.
(g) Make, Model & Dimensions Certificate: A formal declaration on company letterhead detailing the physical specs of the items, supported by actual photographs for verification. This is mandatory for India Nepal transport from 4th Jan 2026.
(h) Fumigation Certificate: Required if wooden packaging is used, proving the timber has been treated to prevent the spread of pests.
(i) CHA Authorization Letter: A legal letter appointing a Customs House Agent to act on your behalf for clearing cargo at Indian Customs.
(j) Manufacturer’s Test Certificates (MTCs): Quality assurance documents provided by the factory to prove the material meets specific technical standards.
(k) QA/QC Inspection Certificate: A report issued by an internal or third-party inspector verifying that the goods meet the buyer’s quality requirements.
(l) UL/FM Approval Certificates: Specialized safety certifications are often required for electrical or firefighting equipment to ensure global safety compliance.
Nepal Import Documents
(a) EXIM Code: The mandatory registration number required by the Nepal government for any entity engaging in foreign trade. This is a mandatory document for India Nepal transport.
(b) Nagrikta: The Citizenship Certificate of the proprietor or authorized person, used for identity verification in Nepal.
(c) PAN No.: The Permanent Account Number issued by the Inland Revenue Department of Nepal for tax tracking.
(d) DARTA: The formal Firm Registration certificate proving the business is legally recognized by the Nepal Department of Commerce.
(e) PP Size Photo: A digital passport-sized photograph of the authorized person for the customs database and ID cards.
(d) CHA Authorization Letter: A document authorizing a licensed Nepalese Customs Agent to handle the import clearance process.
(e) BiBiNi at Customs Point: The Banker’s Import Value Declaration (BiBiNi) form, which is a critical customs declaration for foreign exchange and valuation. This is also a mandatory document for India Nepal transport.
India-Nepal Transport Services Offered by Bhadotri.com
We don’t just provide numbers; we provide solutions. Here is how we help:
Full Truck Load (FTL) to Nepal
Ideal for large-scale industrial movements. We provide dedicated trucks from any city in India (Delhi, Mumbai, Bangalore, etc.) directly to destinations like Kathmandu, Pokhara, or Butwal.
Part Load (LTL) Services (India-Nepal Transport)
Don’t have enough cargo to fill a whole truck? Our part-load service allows you to pay only for the space you use, making it cost-effective for SMEs.
Delhi Airport Cargo Booking
Located just 1 km from IGI Airport, our head office handles urgent air cargo shipments that need to reach Nepal within 24–48 hours.
Specialized Logistics
- Cement & Clinker Supply: We are trusted suppliers from Nepal to India.
- Perishable Goods: Handling exports of red onions and other agri-commodities.
Frequently Asked Questions (FAQ)
Q1: How long does it take for a truck to reach Kathmandu from Delhi?
Typically, it takes 6 to 7 days, including the time spent at the Sonauli or Raxaul border for customs clearance.
Q2: Can I track my shipment?
Yes. We provide real-time GPS tracking for FTL shipments and tracking IDs for courier services.
Q3: What are the VAT/duty rates in Nepal?
Most goods attract a 13% VAT in Nepal. Customs duties vary based on the HS Code of the product. Our team can help you calculate the exact duty before you ship.
Q4: Do I need a passport to travel to Nepal by road?
For Indian citizens, a valid passport or voter ID is sufficient. For commercial transport, the driver must carry a valid license, RC, and vehicle permits.
Pro-Tips for Smooth Border Crossing
- Digitize Your Documents: Keep scanned copies of all invoices and permits on your phone.
- Check Border Holidays: Customs offices may have different holiday schedules in India and Nepal.
- Use a Verified CHA: A Custom House Agent (CHA) like Naveen Associates ensures your paperwork is error-free, preventing costly delays (demurrage).
- Verify the HS Code: Ensure your goods are classified correctly to avoid overpaying duties or facing penalties.
Conclusion
The India Nepal trade route is full of opportunities, but it requires a partner who understands the ground reality of border logistics. At Bhadotri.com, we pride ourselves on transparency, speed, and reliability. Whether it’s a small parcel to a loved one or a fleet of trucks for a construction project, we have the expertise to get it there.
Need a quote for your next shipment? Don’t leave your logistics to chance. Call our experts today at +91-9718560706 or visit our office at the Sonauli Border for a face-to-face consultation.
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